Cyclone2X Return & Warranty Policy

At Cyclone2X Wholesale & Retail USA, we stand behind the quality and performance of our products. Every purchase includes a 30-day Satisfaction Guarantee — and for added peace of mind, our 2nd Generation model also comes with a 1-year limited manufacturer’s warranty.

30-Day Satisfaction Guarantee

We want you to love your Cyclone2X attachment. If you’re not satisfied for any reason, you may return the product within 30 days of delivery — no questions asked.

  • Product must be in original packaging and undamaged
  • Customer pays for return shipping
  • A $5 restocking fee applies

Please email info@cyclone2x.us to start a return. All return requests must be approved prior to shipping the item back. Items sent without approval will not be accepted.

Manufacturer’s Warranty
In addition to our satisfaction guarantee, Cyclone2X products are backed by a limited warranty covering manufacturer defects or damage that occurred prior to or during delivery.

Note: Under the Manufacturer’s Warranty we do not issue refunds — only exchanges or replacements.

Coverage Periods:

  • 1st Generation Cyclone2X Attachment
  • 30-day limited warranty
  • ⚠️ Not designed for use below 32°F (0°C)
  • 2nd Generation Cyclone2X Attachment
  • 1 year limited warranty
  • Designed to operate in temperatures down to -4°F (-20°C)
  • ⚠️ Tying straps are not covered under warranty

What’s Covered:

  • Manufacturing defects
  • Damage that occurred during shipping or normal intended use

What’s Not Covered:

  • Misuse or improper handling
  • Non-compatibility with blower models
  • Unauthorized modifications or repairs
  • Use outside of designated temperature ranges
  • Tying straps (classified as consumable accessories)
  • Normal wear and tear

How to Submit a Warranty Claim

To request a replacement under warranty, email info@cyclone2x.us and include the following:

  • A detailed description of the issue
  • Photos clearly showing the defect or damage
  • Your proof of purchase

Once your claim is reviewed and approved:

  • Replacements will be issued for the same model, free of charge
  • Please note: customers are responsible for shipping costs